LABUAN — Universiti Malaysia Sabah (UMS) senior lecturer Dr Jaludin Janteng has won the Best Paper Award at the 2nd International Conference on Global Business and Digital Economy 2026 (ICGLOBDE 2026), held at Seri Pacific Hotel, Kuala Lumpur, on Sept 29 and 30.
Dr Jaludin, from the Labuan Faculty of International Finance at UMS Labuan International Campus (UMSKAL), received the award for his research paper entitled “Responsible AI in Digital Banking: Building Customer Trust for Responsible Adoption in the Business 5.0 Era”.
The paper highlights the importance of responsible artificial intelligence (AI) in digital banking, particularly in building customer trust to encourage the responsible adoption of technology in the Business 5.0 era.
Organised by Universiti Kebangsaan Malaysia’s (UKM) Faculty of Economics and Management, the conference carried the theme “Business 5.0: Integrating Human-Centric Approaches with Technology in Global Business”.
The theme emphasised the need to balance technological advancement with human values in addressing the challenges and opportunities of global business.
The conference was officiated by UKM Deputy Vice-Chancellor (Academic and International Affairs) Prof Datuk Dr Fariza Md Sham.
It brought together academics, researchers, industry practitioners, policymakers and postgraduate students to discuss global business, digital transformation, technological innovation and sustainable economic development.
Dr Jaludin’s achievement reflects his research contributions to AI and digital banking while bringing recognition to the Labuan Faculty of International Finance and UMS on the international stage.
