KUALA LUMPUR — The Ministry of Health Malaysia (MOH), through the Medical Device Authority (MDA), conducted an integrated enforcement operation against contact lens sales activities at Bazaria Wangsa Maju, Kuala Lumpur, on March 16, 2026. This operation involved 13 MDA enforcement officers in collaboration with the Malaysian Optical Council (MOC) and the Royal Malaysia Police.
A total of 19 premises were inspected, and 12 warning notices were issued for various non-compliances under the Medical Device Act 2012 (Act 737) and its related regulations. Identified offenses included the sale of unregistered contact lenses and failure to comply with established labeling requirements.
The Ministry emphasizes that contact lenses and optical appliances are regulated medical devices classified as prescribed medical devices. Consequently, their use requires a prescription and professional services from a registered optician or optometrist, in accordance with the provisions of the Opticians Act 1991 (Act 469).
The sale of contact lenses and optical appliances online on any e-commerce platform is strictly prohibited. The Ministry takes this issue seriously, as purchases made without professional examination and advice can expose users to eye health risks, including:
- Eye infections
- Corneal damage
- Serious vision complications
As an enforcement measure, the MDA does not issue any approvals for the advertising or sale of optical appliances and contact lenses online. Any party violating these provisions may face action under the Medical Device (Advertising) Regulations 2019, which includes:
- A fine of up to RM200,000
- Imprisonment for up to two years
- Or both.
The MOH, via the MDA, will continue to intensify enforcement activities and will not compromise with any party that violates the law, including online platform providers that permit illegal sales. Strict action will be taken to ensure that consumer safety and wellbeing are always protected.
The public is advised to consistently verify the registration status of medical devices through the Medical Device Authority Register (MDAR) and to seek services only from registered optical practitioners.
Any complaints regarding the sale of non-compliant medical devices can be channelled through the MDA Feedback Management System (FEMES). —Bernama
